Update and Turnaround times

Update:7/1/2021
We are working through orders as quickly as possible
TURNAROUND TIMES:
Mugs: Due to a national shortage we only have a small supply of mugs. Currently the turn around time will be 5 WORKING DAYS.
ONCE this supply has run out we will be back to a delayed turnaround.
Memory keepsakes: 4 Weeks turnaround from the day your items are received.
All other items: 14 WORKING DAYS turnaround time.
All orders placed will be sent via standard delivery. Postage can be upgraded at checkout to a fully tracked service if you wish.
(If choosing standard delivery for memory keepsakes this will be via second class signed for service. This is not a fully tracked service and the tracker will only be updated when the item is delivered.) Tracking information will be added to your dispatch email.
Unfortunately we have suspended orders from outside the UK for the time being.
As always,  Please use the contact us page to get in touch with any questions. 
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Update: 1/1/2021
Mugs: Due to a national shortage of mugs for printing and smash proof mug boxes, any mug orders placed (except for items in the sale section) will be delayed until February 2021  We hope to be able to fulfil these orders as soon as they arrive.
We will begin working on orders again on 6th January 2021.
However orders may not be dispatched until 18th January 2021.
All orders will be posted via Royal Mail.
 
All orders placed will be sent via standard delivery. Postage can be upgraded at checkout to a fully tracked service if you wish.
(If choosing standard delivery for memory keepsakes this will be via second class signed for service. This is not a fully tracked service and the tracker will only be updated when the item is delivered.) Tracking information will be added to your dispatch email.

Unfortunately we have suspended orders from outside the UK for the time being.
As always,  Please use the contact us page to get in touch with any questions. 
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Update: 19/12/2020
Due to the announcements given today there will be a few changes for 2021.
We will stay open over the 2020 festive period for orders. Please note dispatch times are as follows
Memory keepsakes: will not be worked on until 18th January 2021
All other items will be not dispatched until after 18th January 2021.
 
Due to a national shortage of mugs and special smash proof boxes, mug orders may be delayed. 
As always,  Please use the contact us page to get in touch with any questions. 
If you require something before these dates please contact us before ordering.
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Update 8/12/2020
Orders are continuing to go out
  • Memory keepsake - any keepsakes made from clothing or fabrics you supply will not be made until mid January 2021.
  • All other item will not be dispatched until after 10th January 2021.
  • Please use the contact us page to get in touch with any questions or leave you email address on the messaging chat.